All orders are processed within [3 business days].
Please keep in mind that shipments and deliveries do not occur on weekends and holidays.
Shipping charges for your order will be calculated and displayed at checkout if applicable. In most cases, all shipping and handling are provided for free, here at ZimVine.Com
Again, in greater most cases, customers receive the purchase in within 3-5 business days!
We do NOT ship to PO boxes, military and diplomatic (APO, FPO, DPO) addresses.
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
ZimVine Wellness is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
ZimVine Wellness is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
We mainly ship within the United States for faster deliveries. However, we do ship worldwide as well yet this may prolong deliveries due to the fact that almost all goods displayed for sale in ZimVine Wellness Website usually originates from the United States.
We have a 30-day return policy. In order to return or exchange your purchase, you need to do so within 30 days of purchase. we can’t offer a refund or exchange if 30 days have gone by since your purchase.